Frequently asked questions
How long does shipping take?
Orders are processed within 1–3 business days. After dispatch, delivery usually takes 6–15 business days depending on your location. You will receive tracking details once your order is shipped.
Do you ship internationally?
Yes.TradixPro ships to over 65 countries worldwide.Free shipping is included on all orders.
Where can I see my order total?
Your complete order total is displayed at checkout before you place your order.Please review the final amount shown during checkout.
How can I track my order?
Yes. TradixPro ships to over 65 countries worldwide. Free shipping is included on all orders.
Can I return an item?
We accept eligible return requests within 14 days of delivery. Items must be unused, in original condition, and in original packaging where applicable. For full details, please review our Refund & Return Policy.
What if my item arrives damaged or defective?
If your item arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with photo or video evidence. We will arrange a replacement or refund accordingly.
What payment methods do you accept?
We accept secure payments via Visa, Mastercard, American Express, Apple Pay, Google Pay, Discover, Diners Club, and JCB.
How can I contact customer support?
You can reach us by email at info@tradixpro.com or through our Contact Us page. Our support team usually responds within 1–2 business days.