Frequently Asked Questions (FAQ)

🛒 How can I place an order?

Browse the products, choose what you like, select the quantity and options, then click “Add to Cart” and follow the checkout steps.

💳 What payment methods do you accept?

We currently offer Cash on Delivery (COD) within Türkiye. Secure online payment options will be available soon.

🚚 How long does shipping take?

Orders are usually delivered within 3–7 business days inside Türkiye, depending on your location and order volume.

📦 How can I track my order?

Once your order is shipped, you’ll receive a notification with a tracking number to follow your delivery.

🔁 Can I return an item?

Yes, you can return items within 7 days of receiving them, as long as they are unused and in their original condition.
Please contact us at 995jaser@gmail.com  to arrange a return.

🧾 Are taxes included in prices?

Yes, all prices include KDV (VAT).

📩 How can I contact you?

You can reach us anytime via email at 995jaser@gmail.com  or through our Contact Us  page.